In 2017 we are celebrating 40 years of supply to our valued customers. To mark this milestone we are announcing the biggest expansion of our product range in our history, adding traditional and contemporary designs with the same Bathex quality.
We hope you will continue to make Bathex your supplier of choice. At Bathex we aim to make your life that little bit easier, so you can get on with delighting your customers as we make sure that you are getting what you need - great products, great value and great service.
We make this choice simple, offering British made goods, supplied from Birmingham, at competitive prices with consistently high quality. That means a few less things for you to worry about; currency fluctuations, customs and tariffs, long delivery times and big order quantities. It also means we can work with you to develop new products and meet your changing requirements faster and more reliably. 99.5% of our product range is shipped in the same week you order, meaning you can order when you are ready to commit and not before.
Bathex is a family owned and managed business, with an experienced Management team that is dedicated to maintaining that friendly yet professional customer relationship that remains our hallmark.
Peter Turner, Co-Owner and Managing Director made his first sales visit as a young apprentice with his father’s firm in 1963. By the time man had landed on the moon Peter had supplied over 20,000 polished grab rails.
Peter’s 56 years’ experience is not unusual at Bathex, the average length of service is over 20 years, this means somewhere in our business we probably have the right answer for you and your customer.
From the minute you pick up the phone it is great to deal with a British Company that cares. All sales enquiries are dealt with same day. Our sales team loves to help, and with over 100 years’ experience between them someone is going to have an answer to your question.
But what if you need something not in our extensive catalogue? No problem, try one of our design services and work with us to design a solution for your requirement. We can turn around completely new designs in weeks adding flexibility to what you can offer to your customer.
All of this is possible because we manufacture herein Birmingham, UK.
At Bathex we understand quality is more than just meeting standards it is about exceeding expectations.
Whilst all our products meet BS8300(2009) we strive to ensure the products go beyond compliance. Consistency of look and feel is very important to us and, when you have 40 years behind you, finished detail and dimensional accuracy comes as second nature.
We also strive to work with our UK supply partners to find improvements to materials and designs ensuring that you are always getting the best that is available at the right price. Quality is not only about the products, we pride ourselves on our quality of service and getting every aspect of our interaction with you right first time.
With a proud heritage, there is no resting on past success at Bathex. We continue to invest heavily in new, state of the art machines automating production wherever possible. In 2017 we are bringing a suite of new tooling on-line to offer a 32mm range of products.
We invest in people too, providing the necessary ongoing training and development for all of our valued staff, in return we have fantastic staff retention and tremendous pride in what we do across the whole business.
With a strong balance sheet, and no external shareholders, we are fully in control of our own destiny offering operational stability to our customers.
As the third generation of the Turner family takes a leadership role in the business we can be sure that this investment will continue into the future.